Shipping & Returns

REMOVING

You can take away your parcel, in Braine-le-Comte, 11-13 rue de l'industrie, Belgium.


SHIPPING

For Belgium, we can deliver by kiala, GLS or ourself

Cost: 5,50 euros for a parcel delivered by kiala (it can't exceed 15 kilos). Between 15 and 30 kilos, your shipping cost between 10 and 17 euros. For bigger parcel, please contact us

Fot our deliverings, errand vary between 20 and 50 euros taxfree, or 24.20 and 60.50 euros TTC, depends of the distance to do.

Don't hesitate to contact us to know what


Kiala Kiala is available for the international. Delivery cost is lower than by post or by GLS but can take more than one week. For Luxembourg, it cost 5.50 euros incl VAT, Holland: 8. 50 euros and, for France: 11 euros. The weight can't exceed 15 kilos.

For Luxemburg, Holland, Germany, we deliver by GLS

The cost depend of the volume (maximum 30 kilos): 15, 17, 19, 21, 25 euros.


For France, Italy, Great-Britain and Austrich, we deliver by GLS

The cost depend of the volume (maximum 30 kilos): 18.40, 20, 23, 27, 30 euros.


RETURN

Als the law, you have 14 days to return us the parcel. Please, contact us to explain the reason. Sending cost are for you. We'll do not accept parcels with broken sealing, spoiled products.


BANK

Iban: BE12 9795 4593 4492
Swift (bic): ARSPBE22
Banque Argenta, rue Wincqz 14/A1, 7060 Soignies.
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